Personally identifiable information includes information that can be linked to a specific individual, such as name, address, phone number or email address.
WHO WE ARE/CONTACT US
The Philadelphia Marathon is organized and managed by the City of Philadelphia Parks and Recreation Department.
Attn: Privacy Officer
Data Policy Officer
P.O. Box 58130
Philadelphia, Pa 19102
QUESTIONS OR COMPLAINTS RELATED TO THE General Data Protection Regulation (GDRP)
WHAT ARE YOUR RIGHTS
You can request access to, and correct or erase, certain information;
If any automated processing of information is based on your consent or a contract with you, you have a right to transfer or receive a copy of your information in a usable and portable format;
If the processing of information is based on your consent, you can withdraw consent at any time for future processing;
You can object to, or obtain a restriction of, the processing of information under certain circumstances; and
For residents of EU, you can send us specific instructions regarding the use of your data after your death.
We may be required to ask you for further information to confirm your identity before we provide the personal data requested.
To make such requests, contact us at [email protected].
USE OF YOUR INFORMATION
The Philadelphia Marathon uses the information collected to fulfill requests for our event, products and services, to better target our ads and emails, to trouble-shoot technical issues, provide benchmarks for aggregate reporting, to provide anonymous reporting for external and internal stakeholders, to communicate with current and previous participants and to conduct research.
COMMUNICATIONS FROM THE SITE
When you provide us with your email address for registration, we will send you periodic emails regarding upcoming events, special deals, merchandise available to purchase and special announcements from sponsors.
Each email sent out includes an opt-out link and a link to update your information.
If you no longer wish to receive promotional communications, you may opt-out of receiving them by following the UPDATE YOUR PREFERENCES link included at the bottom of each communication.
SECURITY OF YOUR PERSONAL INFORMATION
We recognize the importance of security for all personally identifiable information associated with our participants and use reasonable measures consistent with industry practices to protect personally identifiable information under our control. However, no data transmission over the Internet can be guaranteed to be 100% secure.
As a result, while we will use reasonable efforts to protect your personal information, we cannot ensure or warrant the security of any information you transmit to us. To protect the information stored in our systems, we have implemented a variety of reasonable security measures to maintain the safety of your personal information when you register for our event or place an order for merchandise.
We retain information for as long as necessary to provide the products and fulfill the transactions you have requested, or for other essential purposes such as complying with our legal obligations, resolving disputes, and enforcing our agreements.
Because these needs can vary for different data types in the context of different products, actual retention periods can vary based on criteria such as user expectations or consent, the sensitivity of the data, the availability of automated controls that enable users to delete data, and our legal or contractual obligations.
INFORMATION SHARING AND DISCLOSURE
While visiting the The Site, information is collected log files for the purpose of analyzing what pages are accessed, which files are downloaded, where people arrive from, and what errors occur. This information includes Internet protocol (IP) addresses, browser type, Internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and click-stream data.
Be aware that third parties/other content providers accessible through our Site may have their own privacy and data collection policies and procedures. PhiladelphiaMarathon.com is not responsible for the actions or policies of such third parties. You should check the applicable privacy policies of those third parties when providing information on a feature or page offered by a third party.
Some third party services The Site uses include:
RunSignUp – The Site uses Run Sign Up to collect and process registration and credit card payments.
Why it is collected: This information is necessary for event registration, for race scoring, and to contact you.
What is collected: During event registration, your name, address, gender, birthdate, telephone number, emergency contact information, email address, occupation, industry, shirt size and payment information is collected.
In addition, you have the option of giving us permission to send your email address to AACR if you wish to be added to their mailing list.
How to update: https://runsignup.com/Login
Run Sign Up is PCI Level 1 Certified entity: https://runsignup.wordpress.com/2017/01/09/runsignup-certified-pci-level-1/.
MailChimp – We use MailChimp to manage registration email communications.
Why is it collected: We collect registration information from Run Sign Up and transfer to MailChimp for email distribution.
What is collected: Name, city, state, country, county, email address, year, and event participation are collected from Run Sign Up and transferred over to MailChimp.
How to update: Click the UPDATE YOUR PREFERENCES at the bottom of each email.
Shopify - The Site uses Shopify for its merchandise sales
Why is it collected: Information is used for payment and for shipping purposes.
What is collected: Your name, address, and payment information are collected.
How to update: https://store.philadelphiamarathon.com/account/login
Why is it collected: We use Facebook tracking pixels to measure the results of our ad campaigns and to better target our ads.
What is collected: Registrations made and abandoned shopping carts
How to update: https://www.facebook.com/ads/preferences/edit/
Why is it collected: The Site uses Google Analytics to, among other things, track overall website usage, trends, results, and to provide management level reports on an aggregate level. No personally identifiable material is collected.
What is collected: Your web browser, time spent, page viewed, general location, general interests and preferences are some of the metrics collected.
The Philadelphia Marathon may share aggregated demographic information about our user base with sponsors and partners, but this is not linked to any personal information that can identify any individual person.
Simmco Data Systems - The timing company that we hire for the event.
Why is it collected: Information used at registration is used for timing purposes for race participants.
What is collected: This information includes age, city, state, and gender, and can be provided to appropriate media outlets.
We reserve the right to disclose your personally identifiable information as required by law and when we believe that disclosure is necessary to protect our rights and/or comply with a judicial proceeding, court order or legal process served on our Site.
We may release your personal information to third parties: (a) in order to comply with a valid legal requirement such as in compliance with any law, regulation, search warrant subpoena or court order; or (b) in special cases, when we believe it is necessary to share information in order to investigate, prevent or take action regarding any illegal or unauthorized activities, suspected fraud, situations involving potential threats to the physical safety of any person.
To recall your login information at the registration/merchandise store and keep track of the items in your registration/shopping cart.
For website analytics
For advertising purposes
A persistent cookie remains on your hard drive after you close your browser. Persistent cookies may be used by your browser on subsequent visits to the site. Persistent cookies can be removed by following your web browser’s directions. A session cookie is temporary and disappears after you close your browser. You can reset your web browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of the Service may not function properly if the ability to accept cookies is disabled.
Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. Not accepting cookies may make certain features of The Site unavailable to you.
Our Site is directed to a general audience comprised primarily of adult visitors and users. Therefore, we do not typically collect Information from children under the age of 12.
The Philadelphia Marathon does not knowingly collect information from children under the age of twelve (12). The Philadelphia Marathon will not knowingly contact children known to be under the age of twelve (12) about any special offers or for marketing purposes without a parent or legal guardian's prior consent.
This policy only applies to the PhiladelphiaMarathon.com and does not apply to third party websites, or to companies and persons that are not controlled, affiliated with or managed directly by PhiladelphiaMarathon.com.
CHANGES TO THIS POLICY
PhiladelphiaMarathon.com reserves the right to change this policy at any time. Please check this page periodically for changes. Information collected prior to the time any change is posted will be used according to the rules and laws that applied at the time the information was collected.
This policy and the use of the Site are governed by Pennsylvania State law. If a dispute arises under this Policy we agree to first try and resolve it with the help of a mutually agreed upon mediator in Philadelphia, Pennsylvania. Any costs and fees other than attorney fees associated with the mediation will be shared equally by each of us.
If it proves impossible to arrive at a mutually satisfactory solution through mediation, we agree to submit the dispute to binding arbitration in Philadelphia, Pennsylvania, under the rules of the American Arbitration Association. Judgment upon the award rendered by the arbitration may be entered in any court with jurisdiction to do so.
PhiladelphiaMarathon.com is controlled, operated and administered entirely within Pennsylvania. This statement and the policies outlined herein are not intended to and do not create any contractual or other legal rights in or on behalf of any party.